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Medical Questions

If you’re experiencing an emergency please call 911 immediately. Any other questions that cannot be answered through our FAQs, get in touch with us!


Our billing is simple and allows us to spend more time with you, rather than your insurance company. Visits are typically 1 hour instead of 5-10 minutes that a typical insurance based practice provides. We can spend the proper time we need to get to the bottom of your medical problems and provide the proper treatment.

Dealing with insurance adds a lot of complications to the business side of medicine. In order to be reimbursed for payment, most doctors have to hire billing and coding specialists to help them communicate with the insurance companies. All of this extra work adds cost – in order to pay for  the extra staff,  doctors must see as many patients as they can each day. (This is why patients must wait for an hour or more, only to see the doctor for a quick 5-10 minute visit.) By partnering directly with you, and not with your insurance company, Lotus Health & Wellness can offer concierge-high level service at an affordable price.

Definitely! Most insurance companies reimburse doctors only for only face-to-face time with patients, and don’t pay doctors for their time spent communicating with patients by phone or email. This is the reason that most doctors require face-to-face visits, as well as a copay, any time you have to contact the Dr., even if the question could have been answered with a quick phone call or email. Your time is valuable, and if we can take care of you appropriately without an office visit, we will, especially with all the technology in use today. Have you ever texted your current Dr.? Now you can!

Yes and no. You will get the same great care as Concierge medicine provides but not the expensive retainer fee associated with it, followed by billing your insurance company for each visit.  Lout Health & Wellness provides affordable concierge-level service, without the complexity of insurance.

Yes! – although our laboratory prices can be much cheaper than using your insurance. We will help you in finding the lowest prices on any labs, imaging tests, or medications that you need, regardless of your insurance.

You can use your HSA or FSA to pay for blood tests, imaging, and non-membership fee based visit costs. We recommend that you consult your attorney or accountant to discuss this issue. For a detailed discussion of the specific laws involved, please check out this website- https://www.dpcfrontier.com/tax-treatment/

Just call us! Dr. Chung is able to see patients in the hospital as courtesy visits and can work with your hospital team to assist in your care.

No! If you only need one or two visits, please see the pricing section on this site or call us for more details.